Contact Us
Our dedicated support team is available to assist Australian players with all gaming inquiries, account matters, and technical concerns. We maintain compliance with Australian Consumer Law and provide comprehensive customer service through multiple communication channels to ensure optimal gaming experience and regulatory adherence.
Available Support Channels
We offer several convenient methods for contacting our customer support team. Our live online chat feature provides instant assistance for urgent matters and general inquiries. For detailed account issues or formal complaints, reach us via email at [email protected] with comprehensive documentation. Australian players can also contact our local support line at +61 2 8006 3142 during business hours for immediate telephone assistance.
- Online chat available twenty-four hours daily for immediate response
- Email support with guaranteed response within twenty-four hours maximum
- Telephone support operating Monday through Friday, 9:00 AM to 6:00 PM AEST
- Specialized departments for responsible gambling, technical issues, and payment processing
- Multilingual support available for non-English speaking Australian residents
When contacting support, please provide your account details, relevant transaction information, and detailed description of your inquiry to expedite resolution processes effectively.